Customer Survey Results 2007

Following a busy year, messagehub would like to update customers on the results from the annual customer survey.

As usual, the mesagehub customer survey was conducted last month and we are pleased to announce great results.

messagehub would like to thank all those who responded to the customer survey in November. These surveys help us to ensure that our current service is improved where possible and feedback is invaluable in this area so thank you to all those who participated.

The results were once again extremely positive and analysis of them will help messagehub to further improve our service in 2008.

Overall customer satisfaction was rated at 89% this year which is a further improvement on last years results.  In addition, 80% of customers would highly recommend messagehub which once again is a great result but also one that can be improved upon next year.

One things that is clear from the survey is that customers have a wish to extend their relationship with messagehub and to play an active roll in expanding our product portfolio.  Naturally we are delighted with this and grateful to receive any suggestions from customers for additions to our product range.

Once again, thank you to all those who participated in the survey and on behalf of messagehub management, thank you for your continued support.